Warehouse Operations Manager

• Port Reading, NJ
• Full Time – Salary Range 65-75K (the actual salary is commeasurable with experience)
• Medical and Dental Insurance, 401K Plan

Role Summary:

In this leadership position, the Warehouse Operations Manager will play a vital role in the overall success of Meest warehouse operations by leading employee activity to achieve performance goals. You will be responsible for overseeing warehouse operations while coaching, mentoring, and directing supervisors and associates to hit key KPIs. You will also be responsible for assisting with managing the operation’s P&L and focusing on process improvements. Additionally, you will ensure safety in the warehouse, including being a champion of OSHA compliance and appropriate reporting.

Warehouse Operations Manager Responsibilities:

• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA), TSA, and other pertinent standards/regulations.
• Demonstrate an understanding of Meest’s quality policies; establish procedures for maintaining quality objectives.
• Communicate with customers, vendors and team members to ensure operational commitments are met.
• Provide guidance to supervisors with respect to personnel development, quality and safety.
• Assist HR with recruiting efforts.
• Hire, train, develop and appraise staff effectively.
• Make recommendations on programs to improve operations.
• Handle equipment and coordinate all maintenance needs with the maintenance team.
• Ensure records are maintained appropriately and reports are completed in a timely manner.
• Help promote a company culture that encourages top performance and high morale.

Warehouse Operations Manager Requirements:

• Bachelor’s degree in operations management, logistics or related field.
• Minimum 3 years of relevant work experience.
• Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment.
• Ability to build consensus and relationships among managers, partners, and employees.
• Strong problem-solving techniques and statistical analysis skills.
• Solid understanding of financial management.
• Excellent communication skills, knowledge of Ukrainian language is a plus.
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.

Responsibilities:

• Promote and uphold our company values, reputation, and culture.
• Build brand awareness and initiate/maintain relationships with clients through various forms of communication (cold calls, email, in person meetings.)
• Identify scalable ways to generate interest and attract Potential Partners.
• Gain new business and retain existing business through proper communication' methods.
• Conduct presentations to Potential Partners.
• Conduct site visits and consultations to New or Existing Partners;
• Properly onboard New Partners and establish benchmarks for their success;
• Conduct market research to stay current on industry and market trends and tailor approach to remain competitive.
• Collaborate with the team to deliver maximum value, execute team goals.

Skills:

• An interest and some experience in Logistics.
• A strong work ethic with the desire and attitude to succeed under any circumstances.
• The desire to work in a fast-paced environment. Highly motivated to succeed and grow within our company organization.
• Strong analytical skills, e.g., excel modeling, etc.
• Ability to interact with all level of players.
• Demonstrated teamwork and collaboration skills, and strong business acumen.
• Excellent interpersonal skills: must be able to build, maintain, and expand relationships.
• Excellent Polish & English Strong communication & presentation skills is extremely important.
• Travel required: up to 20%

Responsibilities:

• Solve customer and carrier problems and help resolve issues
• Timely answers to all written appeals of clients and agents (mail, tickets)
• Working within and complying with occupational health and safety guidelines to ensure own safety and that of others
• Promptly informs supervisor of potential issues or customer concerns
• Understand the needs of the customers and ensure that they are properly met
• Utilize established policies, procedures, systems and tools to assure the maximum contribution

Skills:

• Good customer service and excellent communication skills
• Proficient computer skills including working knowledge in Microsoft Suites
• Must have the ability to handle high volume of inbound and outbound phone calls and prioritize effectively
• Track customer packages and give updates
• Native in English and Polish is a must
• Ability and willingness to work overtime at short notice.
• Hourly Rate: $15/hour
• Full time position, approved over-time available
• Medical/Dental Insurance and Vacation

About US:

Founded in 1995, Meest-America, Inc, a subsidiary of Meest Corporation Inc which was founded in 1989, is providing logistics solutions to Eastern Europe, Central Asia, and the Caucasus. Over the years, Meest-America, Inc has grown into an industry leader by focusing on the goal of connecting customers in the United States with their families, friends, and businesses in Eastern Europe. This also includes e-commerce between those countries. Today, Meest-America has become a dominant force in package delivery with services to Ukraine, Moldova, Uzbekistan, Kazakhstan, Kyrgyzstan, Georgia, and Azerbaijan. Our specialized transportation and logistics services to those countries lead the way as the most recognized brand in North America.

OUR MISSION is to provide the best international package and freight delivery service at the most competitive price on the market using our web-based transportation management system. Our goal is to establish ourselves as the best logistic service provider by earning the respect of our shippers and developing satisfied customers. Our core values are providing value in all that we do, continuous improvement of our services and people.

3605 Old Capitol Trail, Wilmington, DE

Salary and other conditions

• From $17*/hour (*) Compensation depends on experience.
• Full time position, approved over-time available
• Medical Insurance
• Paid vacations and other benefits

The warehouse employee is responsible for processing mail: scanning, registration and warehousing items. He/she must have the ability to pay attention to details, have the skills to work with electronic devices and effectively communicate with team members and representatives of other companies.

Warehouse Worker Job Description

• Working within and complying with occupational health and safety guidelines to ensure your own safety and that of others.
• Assisting in unloading/loading vehicles, if necessary.
• Scanning all packages with a handheld scanner as they enter or leave our warehouse.
• Reporting all damaged packages and irregularities with labels to the supervisor.
• Sorting scanned packages and placing them in the designated area per instructions.
• Palletizing scanned packages per instructions.
• Communicating with delivery services couriers and a landlord representative.
• Updating information in the company’s database per instructions.
• Performing administrative tasks as needed.

Warehouse Worker Job Requirements – Skills, Knowledge and Abilities

• Basic PC knowledge and skills to work with electronic devices.
• Ability to read documentation in English.
• Great attention to details, ability to work efficiently and with accuracy in a fast-paced environment where tasks must be completed quickly.
• Ability to effectively communicate in English with couriers and landlord representatives.
• Ability to routinely lift and move objects up to 10 pounds without any assistance and occasionally move objects up to 50 pounds.
• Ability to squat, stand, walk, reach daily and as needed to perform all job functions.
• Ability and willingness to work overtime at short notice.